Data Deletion Request

Last updated: April 1, 2026

Your Right to Delete Your Data

At AdoptyCo, we respect your privacy and your right to control your personal data. In accordance with GDPR, CCPA, and other applicable privacy regulations, you can request the deletion of all data associated with your account at any time.

What Data We Store

When you use AdoptyCo and connect your advertising accounts, we store the following types of data:

Account Data

  • Your account information (email, name, profile)
  • Authentication tokens and session data
  • Account preferences and settings

Advertising Platform Data

  • Google Ads: Campaign data, performance metrics, account structure
  • Meta Ads: Facebook & Instagram ad account data, campaign metrics, audience insights
  • TikTok Ads: Advertiser data, campaign performance, creative information

Usage Data

  • Platform usage logs and analytics
  • Feature usage history
  • Support ticket history

How to Request Data Deletion

You can request deletion of your data through any of the following methods:

Option 1: In-App Deletion

  1. Log in to your AdoptyCo account at app.adopty.co
  2. Go to Settings → Account → Privacy
  3. Click "Delete My Data" or "Delete Account"
  4. Confirm your request

Option 2: Email Request

  1. Send an email to [email protected]
  2. Subject line: "Data Deletion Request"
  3. Include the email address associated with your AdoptyCo account
  4. Specify which data you want deleted (all data or specific platforms)

We will process your request within 30 days and send you a confirmation email.

Platform-Specific Data Deletion

Google Ads Data

To revoke AdoptyCo's access to your Google Ads data:

  1. Go to your Google Account Permissions
  2. Find "AdoptyCo" in the list of connected apps
  3. Click "Remove Access"

After revoking access, contact us to delete the data already stored in our systems.

Meta (Facebook & Instagram) Data

To revoke AdoptyCo's access to your Meta advertising data:

  1. Go to Facebook Settings → Business Integrations
  2. Find "AdoptyCo" and click "View and edit"
  3. Click "Remove" and select "Delete all data"

You can also remove access via Meta Business Settings → Data Sources → Apps.

This is our official Data Deletion Callback URL for Meta Platform compliance.

TikTok Ads Data

To revoke AdoptyCo's access to your TikTok advertising data:

  1. Log in to TikTok Business Center
  2. Go to Settings → Data Sharing
  3. Find "AdoptyCo" and revoke access

After revoking access, contact us at [email protected] to delete stored data.

Data Deletion Timeline

  • Active data: Deleted within 30 days of request
  • Backup systems: Purged within 90 days
  • Analytics/logs: Anonymized or deleted within 30 days

Data Retention Exceptions

In some cases, we may need to retain certain data for legal or compliance purposes:

  • Financial records required for tax/accounting purposes (up to 7 years)
  • Data required to resolve ongoing disputes or legal proceedings
  • Aggregated, anonymized analytics that cannot identify you

Any retained data will not be actively processed and will be securely stored.

Confirmation

Once your data has been deleted, we will send you a confirmation email to the address associated with your account. This email will confirm:

  • What data was deleted
  • The date of deletion
  • Any data retained for legal reasons (if applicable)

Contact Us

If you have any questions about data deletion or your privacy rights, please contact us:

Privacy Team: [email protected]

Support: [email protected]

Response Time: Within 48 hours for privacy-related inquiries